How to Write a Customer Service Resume
Making a professional customer service Resume or CV (Curriculum Vitae) should highlight your pertinent experience and skills. A well-written CV or resume as well as a compelling cover letter, along with a professional LinkedIn profilecan make a the difference in obtaining an offer. At Central Coast Resume, we specialize in offering resume and CV writing services along with cover letter writing services and LinkedIn profile optimization services to make get noticed by your competitors. In this article, we will discuss how to write about customer service on your resume or CV, demonstrate capabilities in customer service on your CV or resume and offer suggestions regarding how to present your customer service capabilities.
How to describe the customer service in a resume or CV?
When you describe your customer service experience, focus on specific job duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant measures, such as the percentage of satisfaction with your customers, to show your contribution.
How do you display customer service abilities on a CV or resume:
As well as describing your experience, it’s also important to include specific skills which are pertinent to customer service. These include communication and problem-solving abilities. Include any relevant certifications or training including a certificate from a consumer service class or a certificate within a specific customer service software.
What should I write about in regards to customer Service skills?
When writing about customer service skills, focus on the most important and relevant skills for the position you’re applying to. For instance, if the job involves a lot phone communication, highlight your knowledge and skills in customer service via phone.
How do I record my customer service experience?
When writing about your experience with your customer service experience, you should use specific examples and measure your accomplishments. For instance, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average daily 50 customers with their questions, resulting in a 90percent percentage of satisfaction."
By following these tips follow these suggestions to create an excellent customer service resume Cover letter, and LinkedIn profile that highlights your relevant experiences and abilities, making you a strong potential candidate for roles in customer service. Be sure to proofread your resume the cover letter and CV before sending it out and think about seeking professional help from Central Coast Resume if you need assistance.
