How to present Customer Service on a Resume
When applying for a client service position, you must be sure to list your relevant qualifications and experience in your resume. A well-written resume can make a an enormous difference in getting the job you’ve always wanted. The team at Central Coast Resume, we specialize in providing resume writing services to ensure that you stand out your competition. In this article, we’ll explain how to talk about the customer service aspect of your resume.
- Use action verbs. When talking about your experience with customer service include action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in the work of customer service and have seen results.
- Make sure to include specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" you should say "managed an entire team of customer service reps and handled complaints from customers."
- Provide metrics: Include relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Make your resume more tailored: Customize your resume to the specific customer service position you’re applying for. Highlight your skills and experiences which are relevant to the position.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to you submit it to ensure the resume is error-free. If you require help, consider seeking professional help through Central Coast Resume.
If you follow these advices and guidelines, you can write a resume for customer service that effectively highlights your relevant experience and expertise. Remember to tailor your resume to the job you’re applying to and ensure that you have it proofread before you submit it. Central Coast Resume can also assist with the creation of a strong resume that showcases your skills and experience.
