How to present Customer Service on a Resume
When you are applying for a customer service job, it is essential to emphasize your relevant qualifications and experience on your resume. A well-written resume can make significant difference in obtaining the job you’re looking for. In Central Coast Resume, we specialize in writing resumes to make you stand out from the competition. In this post, we’ll discuss tips on how to convey customer service in a resume.
- Use action verbs. When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and have achieved results.
- Be specific about your job duties and responsibilities. Be clear when you describe your customer service experience. Instead of saying "worked in customer service,"" write "managed a team of customers service agents and handled complaints from customers."
- Incorporate relevant metrics like customer satisfaction rates to demonstrate the impact of your work. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Tailor your resume: Tailor your resume to the specific job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Get professional assistance and proofread your resume You should proofread your resume prior to submitting it to ensure that it’s not erroneous. If you need assistance take advice from a professional at Central Coast Resume.
Following these steps that you will be able to craft your resume for customer service that effectively highlights your relevant experiences and expertise. Be sure to adapt your resume to the job you’re applying to and ensure that you have it proofread before you submit it. Central Coast Resume can also assist in creating a professional resume that showcases your skills and experience.
