How to present Customer Service on a Resume
When trying to get a customer service position, you must be sure to emphasize your relevant expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve been hoping for. At Central Coast Resume, we specialize in writing resumes to aid you in standing out from the rest of the applicants. In this article, we’ll discuss tips on how to convey the quality of service you provide on your resume.
- Use action verbsin talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the team of customer service agents and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Customize your resume: tailor your resume to fit the customer service position you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance You should proofread your resume prior to submitting it to ensure that it is error-free. If you need help take advice from a professional by contacting Central Coast Resume.
With these suggestions and guidelines, you can write your resume for customer service that effectively showcases your relevant experience and abilities. Remember to modify your resume to fit the specific job you’re applying for and ensure that you have it proofread before you submit it. Central Coast Resume can also assist with the creation of a strong resume that showcases your talents and work experience.
