How to Describe Customer Service on a Resume
When you are applying for a customer service job, it’s important to emphasize your relevant experience and skills on your resume. A well-written resume will make an enormous difference in getting the job you want. At Central Coast Resume, we specialize in offering resume writing services to help you stand out from the rest of the applicants. In this article, we’ll explain how to talk about customer service on a resume.
- Utilize action verbs: When explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively engaged in your customer service activities and are able to show results.
- Make sure to include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% through effective methods for problem solving."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the skills and experience which are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before uploading it to ensure it’s error-free. If you need assistance, consider seeking professional help from Central Coast Resume.
By following these tips that you will be able to craft your resume for customer service that effectively highlights your experience as well as your skills. Make sure to make your resume specific to the job you’re applying for , and ensure that you have it proofread before you submit it. Central Coast Resume can also assist in creating a professional resume that showcases your skills and work experience.
