How to present Customer Service on a resume
When you are applying for a customer service position, you must be sure to include your qualifications and experience on your resume. A well-written resume will make a big difference in getting the job you want. In Central Coast Resume, we specialize in writing resumes to aid you in standing out from the crowd. In this article, we will give you tips on how to convey the level of customer service in your resume.
- Use action verbs: When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in the work of customer service and achieved the desired results.
- Be specific about your job duties and responsibilities. Be specific when you describe your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed the customer service agents and handled customer complaints."
- Provide metrics: Include relevant metrics such as customer satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Create a custom resume by tailoring your resume to the specific customer service position you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you need assistance seek professional assistance with Central Coast Resume.
With these suggestions by following these guidelines, you can build your resume for customer service that effectively highlights your relevant work experience and expertise. Remember to make your resume specific to the position you’re applying to and make sure you proofread it prior to submitting it. Central Coast Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.
